{
  "info": {
    "_postman_id": "75518ca7-89a8-48cc-b2bd-8a2d00d1bb8f",
    "name": "Tickets API",
    "description": "فهرست، جزئیات، ثبت تیکت و ارسال پیام در مکالمه تیکت",
    "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json"
  },
  "auth": {
    "type": "bearer",
    "bearer": [
      {
        "key": "token",
        "value": "{{token}}",
        "type": "string"
      }
    ]
  },
  "variable": [
    {
      "key": "base_url",
      "value": "http://127.0.0.1:8000/api/v1"
    },
    {
      "key": "token",
      "value": ""
    },
    {
      "key": "ticket_id",
      "value": "1004"
    }
  ],
  "item": [
    {
      "name": "فهرست تیکت‌ها",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{base_url}}/tickets?page=1&per_page=10",
          "host": [
            "{{base_url}}"
          ],
          "path": [
            "tickets"
          ],
          "query": [
            {
              "key": "page",
              "value": "1"
            },
            {
              "key": "per_page",
              "value": "10"
            }
          ]
        }
      }
    },
    {
      "name": "دریافت جزئیات و مکالمهٔ تیکت",
      "request": {
        "method": "GET",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          }
        ],
        "url": {
          "raw": "{{base_url}}/tickets/{{ticket_id}}",
          "host": [
            "{{base_url}}"
          ],
          "path": [
            "tickets",
            "{{ticket_id}}"
          ]
        }
      }
    },
    {
      "name": "ثبت تیکت جدید",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          },
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"department\": \"technical\",\n  \"priority\": \"medium\",\n  \"subject\": \"پیگیری یک مشکل\",\n  \"message\": \"لطفاً وضعیت این مشکل را بررسی کنید.\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{base_url}}/tickets",
          "host": [
            "{{base_url}}"
          ],
          "path": [
            "tickets"
          ]
        },
        "description": "department: order | payment | technical | product | other\npriority: low | medium | high"
      }
    },
    {
      "name": "ارسال پیام در مکالمهٔ تیکت",
      "request": {
        "method": "POST",
        "header": [
          {
            "key": "Accept",
            "value": "application/json"
          },
          {
            "key": "Content-Type",
            "value": "application/json"
          }
        ],
        "body": {
          "mode": "raw",
          "raw": "{\n  \"message\": \"جزئیات تکمیلی درخواست را ارسال می‌کنم.\"\n}",
          "options": {
            "raw": {
              "language": "json"
            }
          }
        },
        "url": {
          "raw": "{{base_url}}/tickets/{{ticket_id}}/messages",
          "host": [
            "{{base_url}}"
          ],
          "path": [
            "tickets",
            "{{ticket_id}}",
            "messages"
          ]
        }
      }
    }
  ]
}